Privacy Policy

This policy covers civicfirst.com, meanwhile.civicfirst.com and any other site under civicfirst.com. It explains what information we collect, how we use it and the rights you have over it.

Who we are

Civic First Plc is the data controller for the information described here. We are registered in England and Wales under company number 14665600, and our registered office is 14 Great James Street, London WC1N 3DP. Questions about this policy, or about the information we hold on you, should go to info@civicfirst.com.

What we collect

If you contact us, we keep your name, organisation, contact details and message. Our websites keep standard technical logs, such as your device's internet address and the pages you visit. With your consent, we use a third-party analytics service to see how our websites are used.

How we use it

To reply to you, to keep our websites running and secure, and to improve them. Our lawful basis is our legitimate interests, or steps towards a contract where you are asking about working with us. Analytics runs only with your consent.

Cookies

Our websites remember your cookie choice and set analytics cookies only if you accept them. You can change your choice at any time using the Cookie Choices link at the foot of each site, or by clearing cookies in your browser.

Who we share it with

We do not sell information about you and we do not share it for marketing. We use trusted service providers to run our email, document and analytics systems and to host our websites. They process information only on our instructions and under contracts that require them to protect it. Some of them store data outside the United Kingdom, in which case the transfer is covered by safeguards approved under UK data protection law. We may also share information where the law requires it.

How long we keep it

We keep information for as long as we need it for the purposes above, and no longer than we are required to by law. Analytics data is held by our provider for a limited period and then deleted.

Your rights

Under UK data protection law you can ask us for a copy of the information we hold about you, ask us to correct or delete it, ask us to limit how we use it, object to our using it, and withdraw any consent you have given. To do any of these, email info@civicfirst.com. We will reply within one month and may ask you to confirm who you are first.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We will update this page when our practices change and show the date of the latest version at the top.